Returns & Exchanges

Glückskind Return Exchange 100% customer satisfaction guaranteed

I would like to exchange a Glückkind product:

No problem!
If you write to me beforehand, I will be happy to send you a discount code as soon as possible for free shipping of your new products.

Please simply place a new order withyour desired products and send the items that do not fit back to me - preferably in the original packaging or a simple (even used) envelope. For your return:

1. From Germany :

Please send it to me with your order number via Deutsche Post ( without registered mail!) to:

LKV Logistik GmbH - lucky child
ZSP Bad Reichenhall
At power plant 7
83435 Bad Reichenhall

2. From Austria :

Agnes Leitner
Adnet 441
5421 Adnet

Please understand that you bear the postage costs yourself. However, you will receive a discount code from me for free shipping for your new exchange order.

Please put the Glückskind items back together nicely and if there is a summer cap included, please do not bend the umbrella! This saves me a lot of work otherwise I have to iron them again - remember, someone else should be able to enjoy this new product!

Processing returns from Germany can take a good 1 week (in some cases 2-3 weeks), as they are only sent to me from the German mailbox once a week - so please be patient!

You can now create a new order with the free shipping code !